Information on accessibility of westfalen.com

As the Westfalen Group, we strive to make this website accessible in accordance with the relevant provisions of the Accessibility Improvement Act (BFSG) and the underlying Ordinance on the Accessibility Improvement Act (BFSGV).

This accessibility information applies to the website https://westfalen.com.

Legal requirements

The legal requirements arise from the Accessibility Strengthening Act (BFSG), in particular Section 14 in conjunction with Section 3 Paragraph 1 BFSG with reference to the Ordinance on the Accessibility Strengthening Act (BFSGV).

General description of the service (BFSG Annex 3 No. 1 a))

The website https://westfalen.com is the website of the Westfalen Group. It is an information portal and presents the company and its products and services. The website serves to provide customers and interested parties with an overview of the Westfalen Group's offerings. These include products and services in the areas of gases, energy, hydrogen, mobility, and filling stations. It also presents the company as an employer and provides information about news and career opportunities.

Main functions of the site:

• Overview of products and services
• Information for private and business customers
• Service offerings, e.g., product advisors, dealer and location searches, links to the online shop for some products
• Access to the customer portal for orders and administration
• Career page with application information and job sections, as well as links to the job portal with open positions
• Current news and company information

Information about the provider: Consumer information according to Art. 246 EGBG

Westfalen AG
Digital Marketing
Industrieweg 43
48155 Münster
Phone: +49 251 695 682
E-Mail: digital-marketing(at)westfalen.com

Meeting accessibility requirements

The Westfalen Group's westfalen.com website is partially accessible. The aim is to meet the requirements of the accessibility guidelines (in particular the BFSGV and EU Directive 2016/2102) as comprehensively as possible. The requirements arise from the BFSG, in particular from Section 14 BFSG in conjunction with Section 3 I BFSG. Further details are set out in the BFSGV. The specific technical measures result from WCAG 2.1 with conformance level AA.

This website meets accessibility requirements through, among other things, the following measures:

• Zoom capability: The website can be enlarged up to 200% without loss of functionality.
• Adaptability: The screen orientation can be changed.
• Keyboard accessibility: There are no keyboard traps; elements accessible with the keyboard can be left behind.
• Navigation usability: Recurring sections can be skipped, and pages can be found using various methods (e.g., sitemap, search, table of contents, links from page to page).
• Page navigation: Elements and sections (e.g., menu, skip link menu) that repeat on multiple pages are always displayed in the same position.
• Operating instructions: Forms are provided with explanatory help texts and understandable error messages.
• Screen reader compatibility: Status messages are displayed by assistive technologies, even if they do not receive focus.
• Privacy when using accessibility features: All accessibility features used ensure the privacy of our users.

The site also offers users the option to customize the website to their personal needs via an accessibility widget in the bottom left corner. Barriers can also be reported using the contact information provided on this page. Affected users can contact us by phone or email if they encounter any issues.

The website is not yet fully accessible, but is undergoing an ongoing improvement process and takes feedback seriously. The Westfalen Group is continuously working to further improve the site and remove barriers. We strive to keep the westfalen.com website accessible at all times in accordance with the guidelines mentioned above.

To optimize accessibility, we consult with experienced accessibility experts from Deutsche Telekom MMS GmbH.

Feedback and contact

Have you noticed any deficiencies in the accessibility of content on our website, or do you have any comments or questions regarding accessibility?

Please feel free to contact us at any time at digital-marketing(at)westfalen.com. We will try to correct the reported deficiencies or provide you with inaccessible information in an accessible format.

Market Surveillance Authority

If you believe that you have been disadvantaged by the insufficient accessibility of our website, you can contact the responsible market surveillance authority, the Market Surveillance Office of the States for the Accessibility of Products and Services in Magdeburg, Saxony-Anhalt.

Status of information

This information was created on June 13, 2025, and last reviewed on June 20, 2025.

We take your feedback seriously and are continuously working to improve digital accessibility.