Information on accessibility of westfalen.com

As the Westfalen Group, we strive to make this website accessible in accordance with the relevant provisions of the Accessibility Improvement Act (BFSG) and the underlying Ordinance on the Accessibility Improvement Act (BFSGV).

This accessibility information applies to the website https://westfalen.com.

Legal requirements

The legal requirements arise from the Accessibility Strengthening Act (BFSG), in particular Section 14 in conjunction with Section 3 Paragraph 1 BFSG with reference to the Ordinance on the Accessibility Strengthening Act (BFSGV).

General description of the service (BFSG Annex 3 No. 1 a))

The website https://westfalen.com is the website of the Westfalen Group. It is an information portal and presents the company and its products and services. The website serves to provide customers and interested parties with an overview of the Westfalen Group's offerings. These include products and services in the areas of gases, energy, hydrogen, mobility, and filling stations. It also presents the company as an employer and provides information about news and career opportunities.

Main functions of the site:

• Overview of products and services
• Information for private and business customers
• Service offerings, e.g., product advisors, dealer and location searches, links to the online shop for some products
• Access to the customer portal for orders and administration
• Career page with application information and job sections, as well as links to the job portal with open positions
• Current news and company information

Information about the provider

Westfalen AG
Digital Marketing
Industrieweg 43
48155 Münster
Phone: +49 251 695 682
E-Mail: digital-marketing(at)westfalen.com

Meeting accessibility requirements

The Westfalen Group's website westfalen.com is partially accessible. The aim is to meet the requirements of the accessibility guidelines (in particular the BFSGV and EU Directive 2016/2102) as comprehensively as possible. The basis for the accessible design is the Web Content Accessibility Guidelines (WCAG), Version 2.1, Level AA. Some areas already meet these requirements, but barriers remain – for example, when using the website fully with screen readers, some alternative text for images, and keyboard operation. The Westfalen Group is continuously working to further improve the site and remove barriers.

The site also offers users the opportunity to customize the site to their personal needs via an accessibility widget in the bottom left corner. Barriers can also be reported using the contact information provided on this page. Affected users can contact us by phone or email if they encounter any issues.

The site is not yet fully accessible, but is in a continuous improvement process and welcomes feedback.

The following are not accessible:

• Partial media file formats, such as videos, and office formats (especially PDF documents) published before June 28, 2025. PDF documents that have already been converted to accessibility are marked with the suffix "(accessible)".
• Content from third parties that was neither financed nor developed by us nor is under our control.
• Possibly other content due to its design in accordance with our corporate design.

We strive to keep the westfalen.com website accessible at all times, in accordance with the guidelines outlined above.

We have consulted experienced accessibility experts from Deutsche Telekom MMS GmbH to implement accessibility measures.

Feedback and contact

Have you noticed any deficiencies in the accessibility of content on our website, or do you have any comments or questions regarding accessibility?

Please feel free to contact us at any time at digital-marketing(at)westfalen.com. We will try to correct the reported deficiencies or provide you with inaccessible information in an accessible format.

Market Surveillance Authority

If you believe that you have been disadvantaged by the insufficient accessibility of our website, you can contact the responsible market surveillance authority, the Market Surveillance Office of the States for the Accessibility of Products and Services in Magdeburg, Saxony-Anhalt.

Status of information

This information was created on June 13, 2025, and last reviewed on June 20, 2025.

We take your feedback seriously and are continuously working to improve digital accessibility.